Posts Tagged ‘employee’

Rona Celebrates 25 Years with Things Engraved



We want to recognize Rona Frasson, who is celebrating 25 years of working at Things Engraved this month.  Rona has always worked at the head office in Kitchener Ontario.  When she started with us, the company was focused on key cutting and of course, engraving.  She told us about the days when engraving used to be done by hand!  Then the company expanded to include shoe repair and eventually knife sales too.  She says when she started she worked in reception and then moved around between the IT department, leasing department, and finally, she moved to the marketing department.  She provides direct support for all the marketing communications for Things Engraved and trust me, after being here for 25 years, she’s in the know about most things.  If anyone around head office has a procedural question, Rona is the person to ask!  She is also a key liaison person between our stores and head office providing stores with our HQ communications.  Rona also heads up our Customer Service department and provides exceptional service to any of our customers who experience challenges in any of our stores or online.

The thing I like most about working here is definitely the people;  I really like the people I work with; they’re a good bunch.


Rona is always friendly and I don’t think she ever has “bad days” because she is always chipper and happy.  Even though Rona keeps busy with many things here, she is always willing to help.  If you need help stuffing envelops, proof-reading, slotting mail, or QCing product; you can rely on Rona!  Dependable, helpful, and super friendly, that’s our Rona!

Things Engraved, as a company, is lucky to have such a dedicated employee and for that we wish to thank Rona for her years of service… with many more to come!


WHO are you proud of?


Things Engraved Cadence Pen Set

Recently, we ran a facebook giveaway for our Cadence Champagne Pen & Pencil Set. The very best thing about running a contest like that (besides the fun of giving away a great prize), is reading the comments about who our fans are proud of and why!

Here are some of the amazing things people said about the people they are proud of:

I’m proud of my boyfriend for quitting smoking last July and still smoke free!

So proud of my daughter – awesome Master’s recital (clarinet) at University of Tennessee!!

My friend, 21 and works full time, school full time and cares for her grandfather

My husband who is working hard to feed a family of 5

My husband – he has been working hard for 3 years at his entry level job and has recently made management. He never gives up and always has the best attitude. The kids and I are so proud of him.

My daughter-in-law overcame her fear of flying! I am so proud of her

My sister who is completing her PhD

My friend because when she is not in school she is working or volunteers to help who ever needs it. And she is going to university in the fall!

 Things Engraved Cadence pen

That is just a SAMPLING! Talk about putting a smile on our faces!


From your Things Engraved Social Team


If you would like to reward someone YOU are proud of with a personalized writing set,  visit our website or find it in a store near you. Our Cadence line of pens are currently on sale for 25% off until April 20, 2015.



New Girl


Things Engraved Canada Social Media Julie Tauro

My first day of work gift…my own engraved pens!! I LOVE them!

In brief: wife, mom, dog mom, photographer, writer, reader, volunteer, wears lots of black, lover of green shoelace licorice and Easter cream eggs, addicted to coffee and peach-ginger tea. Dreams of living at the beach and being a rock star. Wants her 20 year old body back and world peace. Likely won’t get either so she will settle for being active, having fun, and trying to notice kindness all around.

Things Engraved Canada Social Media Julie Tauro

In my kitchen, making lists and drinking peach – ginger tea…yummy!

The extended details (for those that like to read more stuff):

I am Julie. I am the new social media associate for Things Engraved. Our head office is located in Kitchener, Ontario. I also live in Kitchener, Ontario. Which is a good thing because if I lived in Kamloops or Halifax or something, the commute would be a bit too long. I do like driving though, but mostly when I am alone so no one argues with my choice of music. Or tells me to stop singing so loudly (no one gets me).

I am a married mom with three kids, one in university, one on his way to university, one soon to be in high school. I am also a mom to an old golden retriever named Cooper that barks way too much for his own good (luckily he is pretty so he gets to stay).

I moved to the Kitchener Waterloo area to attend university and ended up liking it so much that I stayed (and maybe that I met a guy that lived here didn`t hurt…we did end up married, so I didn`t follow a guy for nothing).

Over the years I have worked in radio promotions, marketing for a business association, sat on many committees and board of directors for some charity groups that I support, and spent a number of years up to my elbows in diapers, sippy cups, broken crayons, and lots and lots of board books – I was a stay at home mom. This was the MOST glamorous job I have ever done.

Uh, huh…

Things Engraved Canada Social Media Julie Tauro

Here are a few of my favourite things…sung just like Julie Andrews by the way.

Once our youngest child was a year old, I started a portrait photography business, which was the PERFECT business to run while I was raising my babies.

Now that my children are all grown up (for the most part), it’s time for ME to leave the nest again. I am so excited to be working for Things Engraved! This company has a strong history and a great reputation. Plus they specialize in happiness… their loyal customers purchase gifts with personalized messages for people they care about. That is right up my alley!

I am looking forward to connecting on all of our various social media outlets to all of our amazing customers and supporters.


From Julie, your  newest member of the Things Engraved Social Team,


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